These terms govern your use of Get Heard Social, a pay-per-minute phone service. By purchasing minutes, you agree to the terms below.
Get Heard Social sells fixed bundles of call time (5, 10, or 15 minutes). After purchase, you receive a one-time 4-digit PIN by email. Calling in and entering that PIN connects you for exactly the number of minutes purchased. The call ends automatically and immediately when your time runs out, with no advance warning.
We do not record calls. No audio, recording, or transcript of your conversation is created or stored at any time.
You must be at least 18 years old to purchase or use this service.
Your PIN and call-in number are delivered by email only. We do not collect or ask for your phone number at checkout — purchases are anonymous. PINs are single-use and valid for 14 days from the date of purchase. If unused after 14 days, the code expires and can no longer be redeemed.
We do not request, collect, or store your phone number as part of a purchase. When you call in to redeem your PIN, our call provider logs standard telephony call records, including caller ID, the way any phone provider does for any call — we do not access, store, or use that information ourselves.
Once your code has been delivered, the purchase is final. You have 14 days from purchase to use your code before it expires. Delivered codes — used, unused, or expired — are not refundable. If you never receive your code, contact us and we'll make it right. See our Refund Policy for full details.
Get Heard Social is a venting outlet, not counseling, therapy, or a crisis service, and no one on the line is a licensed mental health professional. It is not appropriate for medical emergencies or mental health crises. If you are in crisis or thinking about harming yourself or someone else, hang up and contact emergency services or the 988 Suicide & Crisis Lifeline (call or text 988 in the US).
You agree not to use the service to: threaten, harass, or endanger anyone; discuss or facilitate illegal activity; share sexual content; or attempt to abuse, bypass, or extend your purchased time. We reserve the right to end a call immediately and refuse future service for any violation of this section, without refund.
The service is provided "as is." We don't guarantee uninterrupted call quality, network availability, or that the service will meet your expectations. To the fullest extent allowed by law, our liability to you for any claim related to the service is limited to the amount you paid for the call in question.
We may update these terms from time to time. The effective date at the top will always reflect the most recent version. Continued use of the service after a change means you accept the updated terms.
These terms are governed by the laws of the State of Nevada, without regard to conflict-of-law principles.